We take your privacy seriously. As an IT services company, we understand data better than most — and that's exactly why we handle yours with the highest level of care and responsibility.
This Privacy Policy outlines what information we collect, how we use it, and the choices you have at every step.
Why We Collect Information
We collect only what is necessary to:
• Deliver and improve our IT services and solutions;
• Respond to your inquiries and support requests;
• Keep you informed about relevant updates, projects, or offerings;
• Maintain the security and performance of our website.
We do not sell your data. We never have and never will.
What We Collect
Depending on how you interact with us, we may collect:
1. When you contact us or request a service:
• Full name and job title;
• Business email address and phone number;
• Company name and industry;
• Details about your IT needs or project scope.
2. When you visit our website:
• IP address and browser type;
• Pages visited and time spent;
• Referring URLs and session data;
• Cookie preferences and interactions.
3. When you engage with our services:
• Project-related communications and documentation;
• Billing and invoicing information;
• Technical information required to deliver your solution.
What We Do Not Collect:
• We do not collect sensitive personal information such as government IDs or financial account credentials.
• We do not monitor your activity outside of our website or services.
• We do not access your systems beyond the scope of agreed services.
How We Use Your Information
Your information is used strictly to serve you better. This includes:
• Responding to service inquiries and proposals;
• Managing and delivering contracted IT projects;
• Sending invoices and processing payments;
• Providing technical support and project updates;
• Improving our website and service offerings.
We will never spam you. We will never share your information without a valid reason. We will never use your data for anything beyond what is described here.
You Are in Control
Your data belongs to you. At any time, you can:
• Request access to the personal data we hold about you;
• Ask us to correct or update inaccurate information;
• Request deletion of your data from our records;
• Opt out of marketing communications at any time;
• Contact us at our official email to exercise any of these rights.
We will respond to all data requests within 30 days.
How We Protect Your Data
Security is at the core of what we do. We protect your information through:
• End-to-end encryption for data in transit and at rest;
• Secure servers with restricted, role-based access controls;
• Regular security audits and vulnerability assessments;
• Multi-factor authentication across internal systems;
• Strict data handling policies for all team members.
How Long We Retain Your Data
We retain your information only for as long as necessary:
• Inquiry and contact data: Up to 12 months after last interaction;
• Project and billing records: Retained as required by financial and legal standards;
• Website analytics: Aggregated and anonymized after 90 days;
• Upon request, personal data is permanently deleted within 30 days.
When We May Share Your Information
We only share your data in limited circumstances:
• When required by law or a valid legal process;
• With trusted third-party tools (such as billing or communication platforms) under strict data agreements;
• In the event of a business merger or acquisition — you will always be notified in advance.
We never share your data for advertising or marketing purposes by third parties.
Cookies
Our website uses cookies to improve your browsing experience. You may adjust your cookie preferences at any time through your browser settings. We use only essential and analytics cookies — no tracking or advertising cookies.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us via the contact details listed on our website.
Please avoid including sensitive financial information in email communications.
Updates to This Policy
We may update this Privacy Policy as our services evolve or as laws change. When we do, we will notify you through our website and update the effective date below. We encourage you to review this page periodically.
Your trust is the foundation of our business. We don't take it lightly.